Privacy Policy

This privacy policy describes how ItalNet Mobile Solutions ("we", "us", or "our"), located at 165 Via Cristoforo Colombo, Floor 3, Rome, Lazio, 00147, Italy, collects, uses, and protects your personal data when you use our online platform or website.

We are committed to protecting your privacy and handling your data in a transparent manner, in compliance with the General Data Protection Regulation (GDPR) and applicable Italian laws.

What Personal Data We Collect

We may collect various types of information from you when you interact with our site or service, including:

• Information you provide to us: This includes information you voluntarily submit when filling out forms, requesting information about our services (such as Mobile Network Planning, Coverage Optimization, Infrastructure Deployment, etc.), subscribing to newsletters, or contacting us. This may include your name, job title, company name, business email address, business phone number, and any other information you choose to provide in your communication.
• Technical and Usage Data: Information about how you access and use our site and services. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data is often collected through cookies and similar technologies.
• Cookie Information: Our site uses cookies and similar tracking technologies to collect information about your browsing behaviour. This helps us improve your experience, analyse site usage, and potentially serve targeted advertising. You can manage your cookie preferences through your browser settings.

How We Use Your Personal Data

We use your personal data for specific and legitimate purposes, based on lawful grounds as required by the GDPR:

• To Provide and Maintain the Service: Processing data necessary to operate our site, deliver the services you request (e.g., responding to inquiries about our telecommunications infrastructure services), and manage our relationship with you. This is based on the necessity for the performance of a contract or taking steps at your request prior to entering into a contract.
• To Improve and Optimize Our Services: Analysing usage data and feedback to understand how our site and services are used and to make improvements. This is based on our legitimate interests in developing and enhancing our business and services.
• To Communicate With You: Responding to your inquiries, sending you information about our services, updates, or news that may be of interest to you (where you have requested or consented to receive such communications). This is based on necessity for the performance of a contract, our legitimate interests in communicating with our audience, or your consent where required.
• For Marketing Purposes: Sending you marketing communications about our relevant telecommunications infrastructure services where we have a lawful basis to do so, such as your consent or legitimate interests (subject to your right to object).
• To Ensure Security and Prevent Fraud: Protecting our site, systems, and users from security threats and fraudulent activities. This is based on our legitimate interests in ensuring the security and integrity of our operations.
• To Comply with Legal Obligations: Processing your data when required by law or necessary to defend our legal rights. This is based on necessity for compliance with a legal obligation.

Lawful Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Performance of a contract: When processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
• Legitimate Interests: When processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data.
• Consent: When you have given consent to the processing of your personal data for one or more specific purposes. You have the right to withdraw your consent at any time.
• Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with third parties only in specific circumstances:

• Service Providers: We may share data with trusted third-party companies or individuals who provide services on our behalf, such as hosting, data analysis, marketing assistance, or customer support. These third parties are required to process your data in accordance with our instructions and applicable data protection laws.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
• Legal Requirements: We may disclose your information if required to do so by law, in response to a court order or subpoena, or if we believe that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users or the public.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period will vary depending on the type of data and the purpose of processing.

Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure (right to be forgotten): You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions (particularly where processing is based on legitimate interests or for direct marketing).
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the physical address provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

International Data Transfers

We may transfer your personal data to countries outside the European Union or European Economic Area (EU/EEA). When we do so, we will ensure that such transfers are subject to appropriate safeguards, such as relying on adequacy decisions by the European Commission or using standard contractual clauses approved by the European Commission, to ensure your data is protected to the same standard as within the EU/EEA.

Links to Other Websites

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not directed to anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us using the physical address below. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy, please contact us in writing at:

ItalNet Mobile Solutions
165 Via Cristoforo Colombo
Floor 3
00147 Rome, Lazio
Italy

You also have the right to lodge a complaint with the relevant data protection supervisory authority, which in Italy is the Garante per la protezione dei dati personali.